NEWCOMERS SETTLEMENT SERVICES

If you are a newcomer, immigrant or refugee in Canada, welcome! We are here to answer your questions and support your settlement and integration in your new community by providing the following services and support: 

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada 

  • Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
  • Basic language translation/interpretation services
  • 1st language orientations to BC, and relevant information sessions and group workshops 
  • Food aid through referrals to community programs to help with the cost of living 
  • Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland 

Professional Support: 

  • Case management, and developing personal settlement plans for initial needs in Canada
  • One on one or family counselling for emotional and social issues
  • Accompaniment trip in the community for settlement tasks (within the recommendations of Health Authorities during the COVID-19 pandemic)
  • Home-visits to support home life (with the recommendations by Health Authorities during the COVID-19 pandemic)
  • Transitional life skills facilitation 
  • Referrals to specialized programs in the Lower Mainland 

Long-Term Community Engagement and Social-Economic Integration: 

  • Volunteering and community involvement opportunities 
  • Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities  
  • Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
  • Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada 

Referrals to In-House Programs and Resources for all age groups: 

Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs (as the Food hub during COID-19 pandemic), access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare,  family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.

Welcome to BC - Orientation for Newcomers

Contact our Case Managers to register for orientations!

Settlement Case Manager

(Arabic / اَلْعَرَبِيَّةُ)

Name:   Karima Osman

Email:   KarimaO@burnabynh.ca

Tel:         236-877-2517

Settlement Case Manager

(Cantonese / 廣東話 | Mandarin /官话)

Name:   Dali Qu

Email:   DaliQ@burnabynh.ca

Tel:       236-877-2616

Settlement Case Manager

(Dari/ دری) 

Name:  Arman Zamani 

Email: ArmanZ@burnabynh.ca

Tel:    604-657-2163 

Settlement Case Manager

(Farsi / فارسی )

Name:   Maryam Torabizadeh

Email:   MaryamT@burnabynh.ca

Tel:        236-877-2531

Settlement Case Manager

(Filipino / Pilipino)

Name:   Avelina Dioces

Email:   AvelinaD@burnabynh.ca

Tel:       236-889-4065

Settlement Case Manager

(Spanish / español / Hispanic)

Name:   Monica Tinajero Macarty

Email: MonicaM@burnabynh.ca

Tel:     236-878-9405 

Settlement Case Manager

(Vietnamese / Tiếng Việt)

Name:   Duy Tong

Email: DuyT@burnabynh.ca

Tel:     604-396-6955 

PROGRAMS AND EVENTS

Zumba Classes (ladies only)

Mondays (Jul 18 - Sep 5, 2022) | 11:00 am – 12:30 pm | BNH South House

An invitation to women and girls to spend a time of joy, and stay fit. Child care is available. See poster for more details.

For more information or to register, please email at KarimaO@burnabynh.ca or call at 236-877-2517.

Parenting Classes

Thursdays (Jul 28-Sep 15, 2022) | 6:00 pm – 7:00 pm | Online via Zoom

Parenting sessions with Ms. Mona Al-Harbi! The program is presented online through Zoom and for 8 weeks.

To register please contact Karima at KarimaO@burnabynh.ca or 236-877-2517. See poster for details.

Orientations to BC for Arabic Newcomers

August 22, 2022 | 10:00 am – 12:00 pm | Online via Zoom
August 29, 2022 | 10:00 am – 12:00 pm | Online via Zoom
September 5, 2022 | 10:00 am – 12:00 pm | Online via Zoom

This virtual session will be in Arabic and it will focus on BC's:

  • General overview of the Lower Mainland
  • Public transport system
  • Education system
  • Available community resources 

To register please email KarimaO@burnabynh.ca or call 236-877-2517. See poster for details.

NEW Neighbours Podcast

Hosted by BNH's Settlement & Integration Program, the New Neighbours Podcast provides a platform for newcomers to make their voices heard. Every month, we will be interviewing a community member about their experiences about life in Canada or any other topics they choose to speak about such as stories, life lessons, concerns, cultural knowledge, music or information you want to share with your community.

To become a guest on the podcast, get in touch with Duy at DuyT@burnabynh.ca or call 604-396-6955. There is no experience needed. See poster for more details.

Click either button below to access our New Neighbours podcast which highlights the voices of newcomers. Join us as we explore topics around newcomer stories, community-building, lifelong learning, and settlement-related topics.

HOW TO CONTACT US:

General contact: 

Email: settlementprogram@burnabynh.ca 

Telephone: 604-431-0400 (South House); 604-294-5444 (North House)

Fax: 778-309-7897 (South House)

Language specific contacts: 

Community Connection Coordinator

Phone number: 236-833-6515
Email: GiselaB@burnabynh.ca

Settlement Case Manager (Arabic / اَلْعَرَبِيَّةُ)

Name:   Karima Osman

Email:   KarimaO@burnabynh.ca

Tel:       236-877-2517

Settlement Case Manager (Cantonese / 廣東話 | Mandarin /官话)

Name:   Dali Qu

Email:   DaliQ@burnabynh.ca

Tel:       236-877-2616

Settlement Case Manager (Farsi / فارسی  | Dari/ دری)

Name:   Maryam Torabizadeh

Email:   MaryamT@burnabynh.ca

Tel:        236-877-2531

Settlement Case Manager (Filipino / Pilipino)

Name:   Avelina Dioces

Email:   AvelinaD@burnabynh.ca

Tel:       236-889-4065

Settlement Case Manager (Spanish / español / Hispanic)

Name:   Monica Tinajero Macarty

Email:   MonicaM@burnabynh.ca

Tel:     236-878-9405 

Settlement Case Manager (Farsi / فارسی  | Dari/ دری) 

Name:  Arman Zamani 

Email:   ArmanZ@burnabynh.ca

Tel:    604-657-2163 

Settlement Case Manager (Vietnamese)

Name:   Duy T

Email:   DuyT@burnabynh.ca

Tel:     604-396-6955 

Settlement Caseworker (Farsi / فارسی  | Dari/ دری / Pashtu ) 

Name:  Parisa Saqib

Email:   ParisaS@burnabynh.ca

Tel:     236-878-6295 

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Burnaby Neighbourhood House is a charitable, non-profit organization, located on the traditional, unceded territories of Coast Salish people – the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), and xʷməθkʷəy̓əm (Musqueam) Nations

We are a volunteer driven community-funded agency with a unique focus on neighbours supporting neighbours.

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