If you are a newcomer, immigrant or refugee in Canada, welcome! We are here to answer your questions and support your settlement and integration in your new community by providing the following services and support: 

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada 

  • Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
  • Basic language translation/interpretation services
  • 1st language orientations to BC, and relevant information sessions and group workshops 
  • Food aid through referrals to community programs to help with the cost of living 
  • Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland 

Professional Support: 

  • Case management, and developing personal settlement plans for initial needs in Canada
  • One on one or family counselling for emotional and social issues
  • Accompaniment trip in the community for settlement tasks (within the recommendations of Health Authorities during the COVID-19 pandemic)
  • Home-visits to support home life (with the recommendations by Health Authorities during the COVID-19 pandemic)
  • Transitional life skills facilitation 
  • Referrals to specialized programs in the Lower Mainland 

Long-Term Community Engagement and Social-Economic Integration: 

  • Volunteering and community involvement opportunities 
  • Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities  
  • Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
  • Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada 

Referrals to In-House Programs and Resources for all age groups: 

Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs (as the Food hub during COID-19 pandemic), access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare,  family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.

Welcome to BC - Orientation for Newcomers

Contact our Case Managers to register for orientations!

Cantonese / 廣東話

 Mandarin /官话)

Dari/ دری  Farsi / فارسی 

Name:   Dali Qu


Tel:       236-877-2616

Name:  Arman Zamani


Tel:     604-657-2163 

Name:  Maryam Torabizadeh


Tel:    236-877-2517

Filipino / Pilipino Spanish / español / Hispanic Arabic / اَلْعَرَبِيَّةُ

Name:   Blenn (Avelina) Dioces


Tel:       236-889-4065

Name:   Monica Tinajero Macarty


Tel:     236-878-9405 

Name:  Siham Alkhashief


Tel:    236-877-2517


Homework Club

Grade 3 & 4  | Saturdays  | 10:00 am – 11:00 am  |  Online via Zoom
Grade 5 & 6  | Saturdays  | 11:00 am – 12:00 pm  |  Online via Zoom
Grade 7 & 8  | Saturdays  | 1:00 pm – 2:00 pm  |  Online via Zoom
Grade 9 & 10  | Saturdays  | 2:00 pm – 3:00 pm  |  Online via Zoom

Looking for a fun and productive way to help your child succeed in school? Join our Homework Club for elementary and high school students!

Our program provides a supportive environment for students to complete their homework, ask questions, and reinforce key concepts with the guidance of experienced educators. Give your child the tools to excel academically and join the Homework Club today!

Both the Elementary and High School Programs run until June 24, 2023.

For more details please see the posters or email Xinrui at


Resume Preparation Workshop

Wednesday, July 26  | 1:30 pm – 3:30 pm  |  In-person at BNH South House (4460 Beresford Ave)

Are you currently looking for a job and would like help with creating a resume, or cover letter? Our new Resume Preparation Workshop will help you fine tune your resume, write a compelling cover letter, and help you practice your interviewing skills so that you’ll land that next job!  

Upon request there are laptops, bus tickets, and childminding available.  

This program is running over three Wednesdays starting July 12. 

To register please email Ireri at See poster for details. 

Childhood Anxiety and Depression Workshop

Friday, July 28  |  10:30 am – 11:30 am |  BNH North House (4908 Hastings St)

Are you a parent or caregiver with a child between the ages of 0-6? Join us for our latest parenting workshop, in partnership with Cameray Child & Family Services, about understanding the development of childhood anxiety and depression. This workshop will provide you with the tools and resources to support your child’s well-being and mental health.  

This workshop will run on July 28th from 10:30am to 11:30am at our North House. Please see the poster for more details. 

To register or get more information, please call (604) 307-2940, or email

If you are registering by email, please include your name, your child’s name and age, a phone number we can reach you at, and whether or not you need childminding.  

Family Place Drop-in

Wednesdays  |  9:30 am – 11:30 am |  BNH South House (4460 Beresford St)

This Family Drop-in program is for parents and caregivers with children 0-5 years. It provides a variety of opportunities for families to socialize, to have a safe and fun place to play and learn and to get parenting information.

Please see poster for more details.

We also provide family resources at the following link:

The program is free for members. Find out how to become a member.

Canadian Workplace Culture Workshop


Saturday, September 16  |  11:30 am – 1:30 pm |  BNH South House (4460 Beresford St)

This in-person workshop, running on Saturday, September 16, is for Spanish-speaking newcomers who would like to find out more about the culture in the Canadian workplace.

They will share with you what is expected from an employee and employer in Canada, what will make the experience more successful and which government agencies support workers here in Canada.

You will also be given an opportunity to ask any questions you may have. 

See posters in Spanish and English for more details.

To register, please contact Ireri at or call 604-431-0400.

Lantern Making Workshop

Tuesday, September 19  |  5:00 pm – 7:00 pm |  BNH South House (4460 Beresford St)

Together with the Chinese Community Policing Centre, we invite children & youth to come to join in this special mid-autumn-themed workshop. The Mid-Autumn Festival is also known as the Moon Festival or Mooncake Festival. It is a traditional festival celebrated in Chinese culture. On this day, people light lanterns that symbolize driving out darkness and bringing hope to the coming year. 

See poster for more details or email or Xin Rui at

To register, please contact scan the QR code.

Conversation Circle for Arab-speaking Women

Fridays  |  10:30 am – 12:30 pm |  Online via Zoom

For those wishing to improve your English conversational skills in a friendly environment, covering a diverse range of topics, come to these online sessions. 

It will be running on Fridays from September 15 – December 29.

See poster for more details and to register, please contact Xinrui at

Youth Empowerment Program

Saturdays  | 3:00 pm – 4:30 pm  |  In-person at Brentwood (2055 Rosser Ave)

Starting on July 8 this six-month youth program (*now postponed from July 1), encourages active involvement and fosters a sense of community, empowering young newcomers to adapt and thrive in their new surroundings. It will provide participants with support including: 

  • Opportunities to meet each other and make new friends,
  • Support with school admission, scholarship, and bursary applications ,
  • Skill training and support to explore and get ready for job opportunities…

and so much more! 

For more information, please refer to the poster and register using the QR code on the poster or by emailing Xin Rui at

English Group Chat

Tuesdays  | 12:00 pm – 2:00 pm  |  In-person at BNH South House (4460 Beresford St)

This six-week program, starting July 11, is a wonderful opportunity for you and your family to improve your conversational English. This friendly group meets once a week to talk about subjects that are of interest to you, whilst learning day-to-day phrases and vocabulary.

Families are welcome!

For more information, see poster and to register please contact Ireri Rojo at

Digital Literacy for Arab-speaking Women

Mondays  | 12:00 pm – 2:00 pm  |  In-person at BNH South House (4460 Beresford St)

Would you like to improve your knowledge of computers in a safe and friendly environment?

  • Get comfortable with using your computer or tablet
  • Gain an understanding of how to use the Internet
  • Get help with on-line information searching

The program is specifically for Arab-speaking newcomer women who are interested in learning how to use a computer and Internet from the basics. Childcare is available.

See poster for more details.

Please register at 236-877-2517 or

Chinese Senior Social

Tuesdays  | 1:00 pm – 3:30 pm  |  In-person at BNH South House (4460 Beresford St)

Starting on Tuesday, April 11, we will be having a Chinese Senior Social at BNH South House. This will be a great way to make friends and connect over stories and shared experiences. It will be held on the 3rd floor.

See poster for more details.

Please register at 236-877-2616 or

Multicultural Conversation Circle

Mondays  |  2:30 pm – 4:30 pm  |  In-Person at BNH South House (4460 Beresford St)

Are you looking for an opportunity to practice your conversation skills? Why not give this a try!

This conversation circle will provide the newcomers with an opportunity to connect with each other and practice speaking English, while learning about Canadian culture and their new community from the experienced volunteer facilitators.

It will be running on Mondays from October 16 – November 27, 2023.

See poster for more details and to register, please contact Xinrui at

Ukrainian Conversation Circle

Saturdays  |  10:30 am – 12:30 pm  |  In-Person at BNH South House

For those wishing to improve your English conversational skills in a friendly environment, with small groups and individualized support, covering a diverse range of settlement topics, come to these morning sessions at BNH South House, 4460 Beresford Street. 

It will be running on Saturdays from April 22 to June 24

This is also, a great opportunity to connect with other Ukrainian newcomers.

See poster for more details and to register, please contact Xinrui at

Cook and Chat

Fridays  | 10:00 am – 12:00 pm  |  Online via Zoom

Join this fun and informative online class. Our experienced instructor will guide you through new recipes, share recipes as well as tips and tricks in the kitchen, including how to make your dollar go further!

This weekly class will also give you the opportunity to make new friends and connect with people in the community.

See poster for details. 

To register, contact Lynn at or 604-431-0400.

NEW Neighbours Podcast

Hosted by BNH’s Settlement & Integration Program, the New Neighbours Podcast provides a platform for newcomers to make their voices heard. Every month, we will be interviewing a community member about their experiences about life in Canada or any other topics they choose to speak about such as stories, life lessons, concerns, cultural knowledge, music or information you want to share with your community.

To become a guest on the podcast, get in touch with us. There is no experience needed. See poster for more details.

Click either button below to access our New Neighbours podcast which highlights the voices of newcomers. Join us as we explore topics around newcomer stories, community-building, lifelong learning, and settlement-related topics.




General contact: 


Telephone: 604-431-0400 (South House); 604-294-5444 (North House)

Fax: 778-309-7897 (South House)

Language specific contacts: 

Community Connection Coordinator

Telephone: 604-396-6853


Burnaby Neighbourhood House is a community driven and community funded agency located on the unceded territories of the Tsleil-Wauthuth (səl̓ilw̓ətaʔɬ), Kwikwetlem (kʷikʷəƛ̓əm), Squamish (Sḵwx̱wú7mesh Úxwumixw) and Musqueam (xʷməθkʷəy̓əm) nations with a unique focus on neighbours supporting neighbours.



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