NEWCOMERS SETTLEMENT SERVICES

If you are a newcomer, immigrant or refugee in Canada, welcome! We are here to answer your questions and support your settlement and integration in your new community by providing the following services and support: 

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada 

  • Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
  • Basic language translation/interpretation services
  • 1st language orientations to BC, and relevant information sessions and group workshops 
  • Food aid through referrals to community programs to help with the cost of living 
  • Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland 

Professional Support: 

  • Case management, and developing personal settlement plans for initial needs in Canada
  • One on one or family counselling for emotional and social issues
  • Accompaniment trip in the community for settlement tasks (within the recommendations of Health Authorities during the COVID-19 pandemic)
  • Home-visits to support home life (with the recommendations by Health Authorities during the COVID-19 pandemic)
  • Transitional life skills facilitation 
  • Referrals to specialized programs in the Lower Mainland 

Long-Term Community Engagement and Social-Economic Integration: 

  • Volunteering and community involvement opportunities 
  • Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities  
  • Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
  • Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada 

Referrals to In-House Programs and Resources for all age groups: 

Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs (as the Food hub during COID-19 pandemic), access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare,  family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.

Welcome to BC - Orientation for Newcomers

Contact our Case Managers to register for orientations!

Cantonese / 廣東話

 Mandarin /官话)

Dari/ دری  Farsi / فارسی 

Name:   Dali Qu

Email:   DaliQ@burnabynh.ca

Tel:       236-877-2616

Name:  Arman Zamani

Email: ArmanZ@burnabynh.ca

Tel:     604-657-2163 

Name:  Maryam Torabizadeh

Email: MaryamT@burnabynh.ca

Tel:    236-877-2531

Filipino / Pilipino Spanish / español / Hispanic Arabic / اَلْعَرَبِيَّةُ

Name:   Blenn (Avelina) Dioces

Email:   AvelinaD@burnabynh.ca

Tel:       236-889-4065

Name:   Monica Tinajero Macarty

Email: MonicaM@burnabynh.ca

Tel:     236-878-9405 

Name:  Siham Alkhashief

Email: SihamaA@burnabynh.ca

Tel:    236-877-2517

  Youth Settlement  
 

Name:  Masiullah Jahed

Email: MasiullahJ@burnabynh.ca

Tel:    236-878-6295

 

PROGRAMS AND EVENTS

Homework Club

Grade 3 & 4  | Saturdays  | 10:00 am – 11:00 am  |  Online via Zoom
Grade 5 & 6  | Saturdays  | 11:00 am – 12:00 pm  |  Online via Zoom
Grade 7 & 8  | Saturdays  | 1:00 pm – 2:00 pm  |  Online via Zoom
Grade 9 & 10  | Saturdays  | 2:00 pm – 3:00 pm  |  Online via Zoom

Looking for a fun and productive way to help your child succeed in school? Join our Homework Club for elementary and high school students!

Our program provides a supportive environment for students to complete their homework, ask questions, and reinforce key concepts with the guidance of experienced educators. Give your child the tools to excel academically and join the Homework Club today!

Both the Elementary and High School Programs run until June 24, 2023.

For more details please see the posters or email Xinrui at xinruil@burnabynh.ca.

 

Resume Preparation Workshop

Wednesday, July 26  | 1:30 pm – 3:30 pm  |  In-person at BNH South House (4460 Beresford Ave)

Are you currently looking for a job and would like help with creating a resume, or cover letter? Our new Resume Preparation Workshop will help you fine tune your resume, write a compelling cover letter, and help you practice your interviewing skills so that you’ll land that next job!  

Upon request there are laptops, bus tickets, and childminding available.  

This program is running over three Wednesdays starting July 12. 

To register please email Ireri at Irerir@burnabynh.ca. See poster for details. 

Childhood Anxiety and Depression Workshop

Friday, July 28  |  10:30 am – 11:30 am |  BNH North House (4908 Hastings St)

Are you a parent or caregiver with a child between the ages of 0-6? Join us for our latest parenting workshop, in partnership with Cameray Child & Family Services, about understanding the development of childhood anxiety and depression. This workshop will provide you with the tools and resources to support your child’s well-being and mental health.  

This workshop will run on July 28th from 10:30am to 11:30am at our North House. Please see the poster for more details. 

To register or get more information, please call (604) 307-2940, or email northoutreach@burnabynh.ca.

If you are registering by email, please include your name, your child’s name and age, a phone number we can reach you at, and whether or not you need childminding.  

Double Ninth Festival Celebration

Monday, October 23  |  2:00 pm – 4:00 pm |  BNH South House (4460 Beresford St)

Celebrate this traditional Chinese holiday with us, observed on the ninth day of the ninth month in the Chinese calendar. This get-together will be an opportunity to remember one’s ancestors, the sacrifices they made and the hardships they underwent. Bring family and friends to commemorate this special day!

Please see poster for more details.

For more information and to register, please contact Xinrui at xinruil@burnabynh.ca

Youth Empowerment and Social Gathering

Saturdays  |  10:30 am – 12:00 pm |  BNH South House (4460 Beresford St)

This new drop-in program for newcomer youth will run on Saturdays for 8 sessions from October 28 to December 16. Each week a different activity or topic will be explored, from the educational to just having fun! This is a great opportunity to experience a wide variety of activities with people your own age.

Please see poster for more details

For more information or registration, please contact Xinrui at xinruil@burnabynh.ca.

 

Residential Tenancy Workshop

Monday, May 13, 2024  |  3:30 pm – 4:30 pm |  BNH South House (4460 Beresford St)

Burnaby Neighbourhood House is collaborating with the Chinese Policing Centre to offer this Residential Tenancy Workshop. You will learn about your rights and responsibilities in the rental process, so that you can conduct your rental transactions more confidently and wisely. Topics include choosing the most suitable housing; rental terms and conditions; tenant and landlord rights and responsibilities; handling rental disputes; and sharing of related resources.

See poster for details.

For more information or registration, please email Xinrui: xinruil@burnabynh.ca.

Residential Tenancy Workshop

Monday, November 20  |  2:00 pm – 3:30 pm |  BNH South House (4460 Beresford St)

Burnaby Neighbourhood House is collaborating with the Chinese Policing Centre to offer this Residential Tenancy Workshop. You will learn about your rights and responsibilities in the rental process, so that you can conduct your rental transactions more confidently and wisely. Topics include choosing the most suitable housing; rental terms and conditions; tenant and landlord rights and responsibilities; handling rental disputes; and sharing of related resources.

See poster for details.

For more information or registration, please email Xinrui: xinruil@burnabynh.ca.

Empowerment and Social Gathering Program for Newcomer Youth

Saturdays  |  10:30 am – 12:00 pm |  In-Person at South House (4460 Beresford St)

This is 4-week program is designed for newcomer youth to connect with others while taking part in a host of fun and exciting activities. Socialize and make connections as well as learning about careers and educational support. Field trips, cooking session, movie day, to name just a few!   

Running from February 17 – March 9, 2024 at BNH South House.

See poster for more details.

To register, please contact Jahed at masiullahj@burnabynh.ca.

BNH Open House

Tuesday, May 7  |  3:30 pm – 5:30 pm |  In-person at Brentwood House
Thursday, May 9  |  1:00 pm – 3:00 pm |  In-person at South House
Friday, May 10  |  2:00 pm – 4:00 pm |  In-person at North House

There will be entertainment and activities for all ages. Come and join us for coffee, tea and treats and learn about BNH programs and services. Everyone is welcome!

This is a drop-in event, no registration required. Please see poster for more details.

For more information please contact Carina at volunteer@burnabynh.ca (South) and Ann at annr@burnabynh.ca (North and Brentwood).

In-Person Conversation Circle

Mondays |  2:00 pm – 3:30 pm    |   In-person at South House (4460 Beresford St)

This weekly in-person conversation circle runs from April 15 to May 27, 2024 (no class May 20). Registration required by April 8, 2024.

Discuss a variety of settlement topics about life in Canada in a friendly and welcoming environment. The small group setting is designed to encourage participation and connection with other newcomers. 

See poster for details.

To register, please email Xinrui at xinruil@buranbynh.ca.

Microsoft Excel Workshop (in Farsi)

Screenshot
Friday, May 31 |  1:00 pm – 3:00 pm    |   In-person at Brentwood House (2055 Rosser Ave)

This hands-on workshop is specifically for Farsi speakers.

The participants will receive instruction on the basics of Microsoft® Excel, a powerful application for organizing and analyzing data. You will begin with the basics and master the skills to format, organize, visualize, and calculate data with step-by-step instructions and tips and tricks to use Excel effectively.

See poster for details.

To register, please email Marina at computercafe@burnabynh.ca.

Farmers’ Market Coupon Program

Application Deadline: 3:30 pm on Friday, June 14, 2024

The applications for the program will be accepted during the first two weeks of June. The selection of the coupon recipients will happen in the following weeks, and the meetings to award the coupons will happen regularly until September. 

1. Requirements to qualify for the program. Apply if you are:

  – A Burnaby resident or a member of BNH. 

  – A person with low income. 

  – Pregnant, Senior or a family with children under 19 years old. 

  – Committed to visit any of the farmers’ markets and use the coupons or return them to us. 

2. Contact North Burnaby Neighbourhood House at (604)-294-5444 to apply.

3. There’s a limited quantity of coupons awarded for this program. 

4. Applications deadline: June 14 at 3:30 pm.

If you have any questions, please contact Janey Cameron at (604) 294-5444 or foodhubcoord@burnabynh.ca.

Caregiver Lunch

Thursday, June 20   |  10:30 am – 2:00 pm    |   In-person at South House (4460 Beresford St)

Join us for our Caregiver Lunch Program, a nourishing space where you can connect, learn helpful tips, and engage in our educational and self-care activities with Lorena: “My Success Starts with Me” designed for caregivers.

It would be an afternoon to relax, connect with fellow caregivers, and enjoy a well-deserved break with an introduction of “Seniors First BC” for this session.

Burnaby’s Caregiver Support Program is funded by the Government of BC and managed by the United Way of BC.

Please see the poster for more details.

To register or to learn more, please contact Leila at SeniorPeerCaregiver@burnabynh.ca or 604-375-5778.

Community Adult Yoga

Tuesdays  |  12:30 pm – 2:00 pm    |   In-person at South House (4460 Beresford St)

Experience calm and improve your overall well-being with our Adult Yoga Program! Join us to enhance your mind-body connection, improve flexibility, and reduce stress.

Experience the transformative power of yoga in a supportive and welcoming environment. Don’t miss out on this journey to better health and inner peace.

This is taking place on Tuesdays in July from 12:30 PM – 2:30 PM at BNH South House.

BNH Membership + $5 community program fee is required.

See poster for details.

To register, please contact Carina at volunteer@burnabynh.ca.

Community Collage Art Workshop

Thursday, June 13 |  12:00 pm – 2:00 pm    |   In-person at South House (4460 Beresford St)

Dive into creativity with our Community Collage Art Workshop led by the talented Emma! Join us for a vibrant session where imagination knows no bounds. Don’t forget to bring along any colorful magazines, brochures, or catalogs you have. Let’s unleash our artistic flair together!

It’s happening on Thursday June 13 from 12pm to 2pm at BNH South House. See poster for details.

BNH Membership required plus $5 Community fee.

Registration deadline: June 10, 2024! 

To sign up, please contact Carina at volunteer@burnabynh.ca.

Job Search Workshops

Fridays |  1:00 pm – 3:00 pm    |   In-person at South House (4460 Beresford St)

These workshops run for 4 sessions. Please contact Xinrui for available timeslots. You will have the opportunity to:

  • Discuss your employment search,
  • Get help building your resume (CV) and cover letter,
  • Share tools, resources, job search platforms, and social media ideas,
  • Get prepared for job interviews, and 
  • Practise your English along with other participants.

See poster for details.

To register, please email Xinrui at xinruil@burnabynh.ca.

“My Small Business” Project for Arabic Speaking Women

Mondays  |  1:00 – 2:30 pm |  Hybrid Platform with In-Person at South House (4460 Beresford St)

This is a 3-month project to empower newcomer Arabic-speaking women.

The aim of this program is to boost confidence and well-being, as well as to help start businesses to promote financial independence.

Join us on this empowering journey in a hybrid platform from January 29 – March 25, 2024.

See poster for more details and to register, please contact Rasha at rashay@burnabynh.ca and Siham at sihamaa@burnabynh.ca.

Cook and Chat

Fridays  |  10:00 am – 12:00 pm |  Online via Zoom

This popular program is back! This fun online program will run each Friday. It’s a great way to socialize while you learn to cook new foods.

Not only will you learn how to cook new foods in the comfort of your own home and practice English, but you will learn how to save money on groceries, share cultural experiences and build your cooking confidence and skills!

See poster for details.

To join the cooking group, email Lynn at kitchens@burnabynh.ca or call 604-431-0400 and leave a message.

Job Search Workshop

Mondays  |  2:30 pm – 4:30 pm |  BNH South House (4460 Beresford St)

In the New Year we have a series of Job Search Workshops. Join us on January 15, 2024, at 2PM for an introductory session. This will be followed by the regular sessions on Monday afternoons from January 22 to February 26 (excluding Feb 19).

You will be guided through the following:

  • building your resume, CV, and cover letter
  • learning about the tools and resources for employment
  • navigating social media platforms to assist with your job search or career development
  • and receive customized support with your interview preparations.

For more information see poster and to register please contact Xin Rui at xinruil@burnabynh.ca

Family Place Drop-in

Wednesdays  |  9:30 am – 11:30 am |  In person at South House (4460 Beresford St)

This Family Drop-in program is for parents and caregivers with children 0-5 years. It provides a variety of opportunities for families to socialize, to have a safe and fun place to play and learn and to get parenting information.

Please see poster for more details.

We also provide family resources at the following link: www.burnabynh.ca/family-resources/.

The program is free for members. Find out how to become a member.

Canadian Workplace Culture Workshop

 

Saturday, September 16  |  11:30 am – 1:30 pm |  BNH South House (4460 Beresford St)

This in-person workshop, running on Saturday, September 16, is for Spanish-speaking newcomers who would like to find out more about the culture in the Canadian workplace.

They will share with you what is expected from an employee and employer in Canada, what will make the experience more successful and which government agencies support workers here in Canada.

You will also be given an opportunity to ask any questions you may have. 

See posters in Spanish and English for more details.

To register, please contact Ireri at irerir@burnabynh.ca or call 604-431-0400.

Lantern Making Workshop

Tuesday, September 19  |  5:00 pm – 7:00 pm |  BNH South House (4460 Beresford St)

Together with the Chinese Community Policing Centre, we invite children & youth to come to join in this special mid-autumn-themed workshop. The Mid-Autumn Festival is also known as the Moon Festival or Mooncake Festival. It is a traditional festival celebrated in Chinese culture. On this day, people light lanterns that symbolize driving out darkness and bringing hope to the coming year. 

See poster for more details or email youngexplorers@chinesecpc.com or Xin Rui at xinruil@buranbynh.ca.

To register, please contact scan the QR code.

Conversation Circle for Arab Women Newcomers

Fridays  |  10:30 am – 12:30 pm |  Online via Zoom

For those wishing to improve your English conversational skills in a friendly environment, covering a diverse range of topics, come to these online sessions. 

It will be running on Fridays from September 15 – December 29, 2023.

See poster for more details and to register, please contact Siham at sihamaa@burnabynh.ca

Youth Empowerment Program

Saturdays  | 3:00 pm – 4:30 pm  |  In-person at Brentwood (2055 Rosser Ave)

Starting on July 8 this six-month youth program (*now postponed from July 1), encourages active involvement and fosters a sense of community, empowering young newcomers to adapt and thrive in their new surroundings. It will provide participants with support including: 

  • Opportunities to meet each other and make new friends,
  • Support with school admission, scholarship, and bursary applications ,
  • Skill training and support to explore and get ready for job opportunities…

and so much more! 

For more information, please refer to the poster and register using the QR code on the poster or by emailing Xin Rui at xinruil@burnabynh.ca

English Group Chat

Tuesdays  | 12:00 pm – 2:00 pm  |  In-person at BNH South House (4460 Beresford St)

This six-week program, starting July 11, is a wonderful opportunity for you and your family to improve your conversational English. This friendly group meets once a week to talk about subjects that are of interest to you, whilst learning day-to-day phrases and vocabulary.

Families are welcome!

For more information, see poster and to register please contact Ireri Rojo at irerir@burnabynh.ca.

Digital Literacy for Arab-speaking Women

Mondays  | 12:00 pm – 2:00 pm  |  In-person at South House (4460 Beresford St)

Would you like to improve your knowledge of computers in a safe and friendly environment?

  • Get comfortable with using your computer or tablet
  • Gain an understanding of how to use the Internet
  • Get help with on-line information searching

The program is specifically for Arab-speaking newcomer women who are interested in learning how to use a computer and Internet from the basics. Childcare is available. There will be 3 sessions in 2024, running from Jan 8 – Mar 4, April 15 – Jul 29 and Sep 9 – Dec 16.

See poster for more details. 

Please register at 236-877-2517 or sihamaa@burnabynh.ca.

Chinese Senior Social

Tuesdays  | 1:00 pm – 3:30 pm  |  In-person at BNH South House (4460 Beresford St)

Starting on Tuesday, April 11, we will be having a Chinese Senior Social at BNH South House. This will be a great way to make friends and connect over stories and shared experiences. It will be held on the 3rd floor.

See poster for more details.

Please register at 236-877-2616 or daliq@burnabynh.ca.

Multicultural Conversation Circle

Mondays  |  2:30 pm – 4:30 pm  |  In-Person at BNH South House (4460 Beresford St)

Are you looking for an opportunity to practice your conversation skills? Why not give this a try!

This conversation circle will provide the newcomers with an opportunity to connect with each other and practice speaking English, while learning about Canadian culture and their new community from the experienced volunteer facilitators.

It will be running on Mondays from October 16 – November 27, 2023.

See poster for more details and to register, please contact Xinrui at xinruil@burnabynh.ca.

Ukrainian Conversation Circle

Saturdays  |  10:30 am – 12:30 pm  |  In-Person at BNH South House (4460 Beresford St)

Are you looking for an opportunity to practice your conversation skills? Why not give this a try!

This conversation circle will provide the newcomers with an opportunity to connect with each other and practice speaking English, while learning about Canadian culture and their new community from the experienced volunteer facilitators.

It will be running on Saturdays from October 28 – December 16, 2023.

See poster for more details and to register, please contact Xinrui at xinruil@burnabynh.ca.

Ukrainian Conversation Circle

Saturdays  |  10:30 am – 12:30 pm  |  In-Person at BNH South House

For those wishing to improve your English conversational skills in a friendly environment, with small groups and individualized support, covering a diverse range of settlement topics, come to these morning sessions at BNH South House, 4460 Beresford Street. 

It will be running on Saturdays from April 22 to June 24

This is also, a great opportunity to connect with other Ukrainian newcomers.

See poster for more details and to register, please contact Xinrui at xinruil@burnabynh.ca.

Cook and Chat

Fridays  | 10:00 am – 12:00 pm  |  Online via Zoom

Join this fun and informative online class. Our experienced instructor will guide you through new recipes, share recipes as well as tips and tricks in the kitchen, including how to make your dollar go further!

This weekly class will also give you the opportunity to make new friends and connect with people in the community.

See poster for details. 

To register, contact Lynn at kitchens@burnabynh.ca or 604-431-0400.

NEW Neighbours Podcast

Hosted by BNH’s Settlement & Integration Program, the New Neighbours Podcast provides a platform for newcomers to make their voices heard. Every month, we will be interviewing a community member about their experiences about life in Canada or any other topics they choose to speak about such as stories, life lessons, concerns, cultural knowledge, music or information you want to share with your community.

To become a guest on the podcast, get in touch with us. There is no experience needed. See poster for more details.

Click either button below to access our New Neighbours podcast which highlights the voices of newcomers. Join us as we explore topics around newcomer stories, community-building, lifelong learning, and settlement-related topics.

 

HOW TO CONTACT US:

 

General contact: 

Email: settlementprogram@burnabynh.ca 

Telephone: 604-431-0400 (South House); 604-294-5444 (North House)

Fax: 778-309-7897 (South House)

Language specific contacts: 

Community Connection Coordinators:

Contact: Xinrui Li

Telephone: 604-396-6853

Email: xinruil@burnabynh.ca

 

Contact: Miguel Litonjua

Telephone: 236-833-6515

Email: miguell@burnabynh.ca

Burnaby Neighbourhood House is a community driven and community funded agency located on the unceded territories of the Tsleil-Wauthuth (səl̓ilw̓ətaʔɬ), Kwikwetlem (kʷikʷəƛ̓əm), Squamish (Sḵwx̱wú7mesh Úxwumixw) and Musqueam (xʷməθkʷəy̓əm) nations with a unique focus on neighbours supporting neighbours.

 

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