If you are a newcomer, immigrant or refugee in Canada, welcome! We are here to answer your questions and support your settlement and integration in your new community by providing the following services and support: 

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada 

  • Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
  • Basic language translation/interpretation services
  • 1st language orientations to BC, and relevant information sessions and group workshops 
  • Food aid through referrals to community programs to help with the cost of living 
  • Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland 

Professional Support: 

  • Case management, and developing personal settlement plans for initial needs in Canada
  • One on one or family counselling for emotional and social issues
  • Accompaniment trip in the community for settlement tasks (within the recommendations of Health Authorities during the COVID-19 pandemic)
  • Home-visits to support home life (with the recommendations by Health Authorities during the COVID-19 pandemic)
  • Transitional life skills facilitation 
  • Referrals to specialized programs in the Lower Mainland 

Long-Term Community Engagement and Social-Economic Integration: 

  • Volunteering and community involvement opportunities 
  • Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities  
  • Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
  • Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada 

Referrals to In-House Programs and Resources for all age groups: 

Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs (as the Food hub during COID-19 pandemic), access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare,  family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.

Welcome to BC - Orientation for Newcomers

Contact our Case Managers to register for orientations!

Arabic / اَلْعَرَبِيَّةُ

Cantonese / 廣東話

 Mandarin /官话)

Dari/ دری  Farsi / فارسی 

Name:   Karima Osman


Tel:         236-877-2517

Name:   Dali Qu


Tel:       236-877-2616

Name:  Arman Zamani 


Tel:    604-657-2163 

Name:   Maryam Torabizadeh


Tel:        236-877-2531

Filipino / Pilipino Spanish / español / Hispanic Vietnamese / Tiếng Việt

Name:   Avelina Dioces


Tel:       236-889-4065

Name:   Monica Tinajero Macarty


Tel:     236-878-9405 

Name:   Duy Tong


Tel:     604-396-6955 


Kids’ Healthy Eating Info Session

Tuesday, March 14 |  9:30 am – 11:30 am  | In-Person at South House (4460 Beresford St)

During the regular Family Drop-in session we are excited to have BCIT Nursing students from the Public Health and Health Promotion Program join us to share information and answer your questions.

Learn about the Canada Health Food Guide and some strategies you can adopt to help you make healthy meals for your child.

Experience our Family Place drop-in with fun free-play, snack time, stories, and songs.

See poster for more details.

Please register at 236-833-6515 or

Conversation Circle

Tuesdays  |  12:30 pm – 2:30 pm  |  In-Person at South House

For those wishing to improve your English conversational skills in a friendly environment, with small groups and individualized support, covering a diverse range of settlement topics, come to this afternoon session at BNH South House, 4460 Beresford Street.

It will be running until March 28.

See poster for details. 

For more information and to register please contact Gisela at or 236-833-6515.

Conversation Circle for Ukrainian Newcomers

Saturdays  |  10:30 am – 12:30 pm  |  In-Person at South House

Come join our new conversation circle on Saturday mornings where you can improve your English conversational skills in a friendly environment, with personalized support catering to all levels.

This will be running until Saturday, March 25 at BNH South House, 4460 Beresford Street.

See poster for details. 

For more information and to register please contact Gisela at or 236-833-6515.

Orientation for Afghan Newcomers

 Wednesday, Mar 1   |  12:30 pm – 2:30 pm   |   In-Person at South House
Wednesday, Mar 15   |  12:30 pm – 2:30 pm   |   In-Person at South House

We are excited to share a new series of in-person workshops for Afghan newcomers that will cover the following topics:

  1. Life, resources and systems in BC
  2. Federal and Provincial benefits
  3. Money, budgeting, banking and financial systems and tools
  4. BNH programs and cultural celebrations

Snacks, bus tickets and child minding provided upon registration.

Clicker here to see poster.

Please contact the following for more information and to register.

Arman 604-657-2163
Maryam 236-877-2531
Parisa 236-878-6295

Seniors Conversation Circle – for Farsi/Dari Speakers

Wednesday, March 15 and 22  | 2:00 pm – 3:00 pm  |  In-Person at South House
Wednesday, April 12 and 19  | 2:00 pm – 3:00 pm  |  In-Person at South House

Calling all senior newcomers who speak Farsi and Dari, to a new, in-person Conversation Circle! This is a great opportunity to practice your English speaking skills in a safe and friendly environment.

Not only will you get to practice English, you can make new friends, get to know your neighbours, and increase your knowledge about all things local!

Meetings will be held twice a month at Burnaby South Neighbourhood house (4460 Beresford Ave). Please refer to the poster for full schedule and more info – click here for دری /فارسی, and for English click here

To register, please contact Parisa at or 236-878-6295.

Homework Clubs

Grades 3 – 5  |  Saturdays from Jan 21  |  10:30 am – 12:00 pm  | Online
Grades 8 – 10   |  Saturdays from Jan 21  |  12:30 pm- 2:00 pm   | Online

Looking for a chance to LEVEL UP your child’s academic skills? Then look no further. 

This program will give your child a chance to review and improve their English, Math as well as other academic skills. Our trained tutors will be able to aid your child’s understanding of their school content by going over their homework. We can also provide extra academic materials (worksheets and planned lessons) to best bolster your child’s academic understanding.

Your children will be provided with a positive learning environment that will encourage them to engage with the content and establish a positive relationship with the learning process.

Join us as we LEVEL UP our academic skills! 

Children are encouraged to bring their homework with them to sessions.

Who: Newcomer Elementary and High School students (Grades 3-10)

When: Every Saturday via Zoom, starting on January 21st

See posters for more information.

To register, please contact us at or 236-833-6515.

NEW Neighbours Podcast

Hosted by BNH’s Settlement & Integration Program, the New Neighbours Podcast provides a platform for newcomers to make their voices heard. Every month, we will be interviewing a community member about their experiences about life in Canada or any other topics they choose to speak about such as stories, life lessons, concerns, cultural knowledge, music or information you want to share with your community.

To become a guest on the podcast, get in touch with Duy at or call 604-396-6955. There is no experience needed. See poster for more details.

Click either button below to access our New Neighbours podcast which highlights the voices of newcomers. Join us as we explore topics around newcomer stories, community-building, lifelong learning, and settlement-related topics.




General contact: 


Telephone: 604-431-0400 (South House); 604-294-5444 (North House)

Fax: 778-309-7897 (South House)

Language specific contacts: 

Community Connection Coordinator

Telephone: 236-833-6515


Burnaby Neighbourhood House is a community driven and community funded agency located on the unceded territories of the Tsleil-Wauthuth (səl̓ilw̓ətaʔɬ), Kwikwetlem (kʷikʷəƛ̓əm), Squamish (Sḵwx̱wú7mesh Úxwumixw) and Musqueam (xʷməθkʷəy̓əm) nations with a unique focus on neighbours supporting neighbours.



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