NEWCOMERS SETTLEMENT SERVICES

If you are a newcomer, immigrant or refugee in Canada, welcome! We are here to answer your questions and support your settlement and integration in your new community by providing the following services and support: 

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada 

  • Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
  • Basic language translation/interpretation services
  • 1st language orientations to BC, and relevant information sessions and group workshops 
  • Food aid through referrals to community programs to help with the cost of living 
  • Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland 

Professional Support: 

  • Case management, and developing personal settlement plans for initial needs in Canada
  • One on one or family counselling for emotional and social issues
  • Accompaniment trip in the community for settlement tasks (within the recommendations of Health Authorities during the COVID-19 pandemic)
  • Home-visits to support home life (with the recommendations by Health Authorities during the COVID-19 pandemic)
  • Transitional life skills facilitation 
  • Referrals to specialized programs in the Lower Mainland 

Long-Term Community Engagement and Social-Economic Integration: 

  • Volunteering and community involvement opportunities 
  • Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities  
  • Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
  • Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada 

Referrals to In-House Programs and Resources for all age groups: 

Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs (as the Food hub during COID-19 pandemic), access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare,  family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.

Welcome to BC - Orientation for Newcomers

Contact our Case Managers to register for orientations!

Settlement Case Manager

(Arabic / اَلْعَرَبِيَّةُ)

Name:   Karima Osman

Email:   KarimaO@burnabynh.ca

Tel:         236-877-2517

Settlement Case Manager

(Cantonese / 廣東話 | Mandarin /官话)

Name:   Dali Qu

Email:   DaliQ@burnabynh.ca

Tel:       236-877-2616

Settlement Case Manager

(Dari/ دری) 

Name:  Arman Zamani 

Email: ArmanZ@burnabynh.ca

Tel:    604-657-2163 

Settlement Case Manager

(Farsi / فارسی )

Name:   Maryam Torabizadeh

Email:   MaryamT@burnabynh.ca

Tel:        236-877-2531

Settlement Case Manager

(Filipino / Pilipino)

Name:   Avelina Dioces

Email:   AvelinaD@burnabynh.ca

Tel:       236-889-4065

Settlement Case Manager

(Spanish / español / Hispanic)

Name:   Monica Tinajero Macarty

Email: MonicaM@burnabynh.ca

Tel:     236-878-9405 

Settlement Case Manager

(Vietnamese / Tiếng Việt)

Name:   Duy Tong

Email: DuyT@burnabynh.ca

Tel:     604-396-6955 

PROGRAMS AND EVENTS

English Conversation Circle for Farsi and Dari Speakers - Seniors

Wednesday, Sept 14 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Sept 28 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Oct 5 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Oct 19 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Nov 2 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Nov 16 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Dec 7 | 1:00 pm – 2:30 pm | In-Person at BNH South House
Wednesday, Dec 21 | 1:00 pm – 2:30 pm | In-Person at BNH South House

Calling all senior newcomers who speak Farsi and Dari, to a new, in-person Conversation Circle! This is a great opportunity to practice your English speaking skills in a safe and friendly environment.

Not only will you get to practice English, you can make new friends, get to know your neighbours, and increase your knowledge about all things local!

Meetings will be held twice a month at Burnaby South Neighbourhood house (4460 Beresford Ave). Please refer to the poster for full schedule and more info – click here for دری /فارسی, and for English click here

To register, please contact Parisa at parisas@burnabynh.ca or 236-878-6295.

English Conversation Circle for Farsi and Dari Speakers

Thursdays (Sept 15 - Dec 15, 2022) | 2:00 pm – 3:00 pm | Online via Zoom

Do you speak Farsi or Dari and are looking to improve your English speaking skills, join this new online Conversation Circle!

We meet weekly to talk about a variety of close-to-home topics. Not only will you learn more about your neighbours, the neighbourhood and get to make friends, you will improve your English speaking skills in a safe and friendly environment.

Please refer to the poster for more info – click here for دری /فارسی, and for English click here

To register, please contact Parisa at parisas@burnabynh.ca or 236-878-6295.

Women Support Peer Circle for Farsi and Dari Speakers

Saturdays (Sept 17 - Nov 19, 2022) | 1:00 pm – 3:00 pm | In-Person at BNH South House

Looking to make connections with and support fellow Farsi or Dari speaking women in the community? This program is for you!

It will be informative and creative. You will be introduced to the Canadian financial system, healthy food and cooking choices, build self-esteem and self-confidence, enjoy doing art and fun activities.

Snacks, tea and bus tickets will be provided. Childcare is also provided by registration.

Don't hesitate – join us on Saturday afternoons, in-person at the South Neighbourhood House (4460 Beresford St) from 1:00 pm – 3:00 pm. See the poster for more information.

To register, please contact Parisa at parisas@burnabynh.ca or 236-878-6295.

English Conversation Club for Newcomers

Tuesdays (Sept 20 - Dec 20, 2022) | 10:30 am – 12:00 pm | Online via Zoom

Are you looking to practice your English speaking skills in a safe and friendly environment?

Registration for the English Conversation Club for Newcomers is now open! This program is a great opportunity for newest Neighbours to practice English, build confidence, meet new people and have fun!

Welcome to all levels. Try it for free online every Tuesday from 10:30 am – 12:00 pm, starting September 20th. Each week there will be a different theme! See poster for more details.

To register, please scan the QR code on the poster or click here.

Canadian Citizenship Application Process Workshop

Tuesday, Sep 20, 2022 | 11:00 am – 12:00 pm | Online via Zoom
Tuesday, Sep 27, 2022 | 11:00 am – 12:00 pm | Online via Zoom

Come and join us for an ONLINE workshop on the Canadian Citizenship Application Process. We will discuss the requirements and steps involved in applying for citizenship as well as how to fill out the application form.

This program is for Permanent Residents (PR) only so a PR card is required to register.

To register please contact Blenn at AvelinaD@burnabynh.ca or 236-889-4065.

See poster for details.

Canadian Citizenship Test Preparation Workshop

Tuesday, Oct 11, 2022 | 3:00 pm – 4:00 pm | Online via Zoom
Wednesday, Oct 12, 2022 | 3:00 pm – 4:00 pm | Online via Zoom
Tuesday, Oct 18, 2022 | 3:00 pm – 4:00 pm | Online via Zoom
Wednesday, Oct 19, 2022 | 3:00 pm – 4:00 pm | Online via Zoom

Join us for a four-day workshop to prepare for the Canadian Citizenship test. There will be 4 interactive and informative sessions which will cover the 4 components of the test:

  • The History of Canada
  • Geographical Regions
  • Canada's Government
  • Rights and Responsibilities of Canadian Citizens

The workshops will be in English.

This program is for Permanent Residents (PR) only so a PR card is required to register.

To register please contact AvelinaD@burnabynh.ca or 236-889-4065.

See poster for details.

NEW Neighbours Podcast

Hosted by BNH's Settlement & Integration Program, the New Neighbours Podcast provides a platform for newcomers to make their voices heard. Every month, we will be interviewing a community member about their experiences about life in Canada or any other topics they choose to speak about such as stories, life lessons, concerns, cultural knowledge, music or information you want to share with your community.

To become a guest on the podcast, get in touch with Duy at DuyT@burnabynh.ca or call 604-396-6955. There is no experience needed. See poster for more details.

Click either button below to access our New Neighbours podcast which highlights the voices of newcomers. Join us as we explore topics around newcomer stories, community-building, lifelong learning, and settlement-related topics.

HOW TO CONTACT US:

General contact: 

Email: settlementprogram@burnabynh.ca 

Telephone: 604-431-0400 (South House); 604-294-5444 (North House)

Fax: 778-309-7897 (South House)

Language specific contacts: 

Community Connection Coordinator

Phone number: 236-833-6515
Email: GiselaB@burnabynh.ca

Settlement Case Manager (Arabic / اَلْعَرَبِيَّةُ)

Name:   Karima Osman

Email:   KarimaO@burnabynh.ca

Tel:       236-877-2517

Settlement Case Manager (Cantonese / 廣東話 | Mandarin /官话)

Name:   Dali Qu

Email:   DaliQ@burnabynh.ca

Tel:       236-877-2616

Settlement Case Manager (Farsi / فارسی  | Dari/ دری)

Name:   Maryam Torabizadeh

Email:   MaryamT@burnabynh.ca

Tel:        236-877-2531

Settlement Case Manager (Filipino / Pilipino)

Name:   Avelina Dioces

Email:   AvelinaD@burnabynh.ca

Tel:       236-889-4065

Settlement Case Manager (Spanish / español / Hispanic)

Name:   Monica Tinajero Macarty

Email:   MonicaM@burnabynh.ca

Tel:     236-878-9405 

Settlement Case Manager (Farsi / فارسی  | Dari/ دری) 

Name:  Arman Zamani 

Email:   ArmanZ@burnabynh.ca

Tel:    604-657-2163 

Settlement Case Manager (Vietnamese)

Name:   Duy T

Email:   DuyT@burnabynh.ca

Tel:     604-396-6955 

Settlement Caseworker (Farsi / فارسی  | Dari/ دری / Pashtu ) 

Name:  Parisa Saqib

Email:   ParisaS@burnabynh.ca

Tel:     236-878-6295 

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Burnaby Neighbourhood House is a charitable, non-profit organization, located on the traditional, unceded territories of Coast Salish people – the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), and xʷməθkʷəy̓əm (Musqueam) Nations

We are a volunteer driven community-funded agency with a unique focus on neighbours supporting neighbours.

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