If you are a newcomer, immigrant or refugee in Canada, welcome! We are here to answer your questions and support your settlement and integration in your new community by providing the following services and support: 

Settlement Services: Support with access to eligible benefits and adjusting to life in Canada 

• Help with applying to all Canadian Federal and Provincial benefits (PR, SIN, MSP, IFH, CTB, GST/PST, LINC, Citizenship, Passport/Visa, Income Assistance, PWD, EI, B.C. Housing, banking, etc.)
• Basic language translation/interpretation services
• 1st language orientations to BC, and relevant information sessions and group workshops 
• Food aid through referrals to community programs to help with the cost of living 
• Apply for government and social support, language programs and referrals to other support centers in the Lower Mainland 

Professional Support: 

• Case management, and developing personal settlement plans for initial needs in Canada
• One on one or family counselling for emotional and social issues
• Accompaniment trip in the community for settlement tasks (within the recommendations of Health Authorities during the COVID-19 pandemic)
• Home-visits to support home life (with the recommendations by Health Authorities during the COVID-19 pandemic)
• Transitional life skills facilitation 
• Referrals to specialized programs in the Lower Mainland 

Long-Term Community Engagement and Social-Economic Integration: 

• Volunteering and community involvement opportunities 
• Employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities  
• Youth Employment through three levels of leadership training, and building practical experience to enhance job-readiness skills
• Promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada 

Referrals to In-House Programs and Resources for all age groups: 

Children, pre-teen, youth, seniors, family programs, volunteer opportunities, access to food security programs (as the Food hub during COID-19 pandemic), access to community grants, community development initiatives, seniors outreach/therapeutic activations programs, youth leadership, children pre-school/afterschool/day camps, school-age childcare,  family drop-in programs, community kitchens, income-tax clinic, legal clinic, ESL conversation, adults literacy programs, and opportunities for community connections, inclusion and cultural celebrations.