Volunteer to refresh old skills, gain new ones, meet new people, and make a difference in the community. Assist with or lead our programs & events!
Current Volunteer Opportunities
Please check back in January 2025 for program availability.
Christmas Bureau Drivers and Movers
During the months of November, December and January (for end of season pack-up) we will need some movers to help with unloading and moving donated toys or supplies on an occasional basis. We will need movers who are able to get to the Brentwood area, sometimes on short notice, and able to lift items 15-40 lbs.
Christmas Bureau Toy Room Assistant
During November and December we are looking for some extra volunteers who can occasionally be called upon to help stock, clean, sort, and assist with greeting. You will need to be available between November 1 – December 21 and will be called occasionally to assist with various tasks.
Christmas Elves
From December 1-21 we are looking for Elves to help families select their toys. Volunteers need to commit to 4 or 8 hour shifts. Orientation will be given onsite and a lunch break will be provided for 8 hour shifts. (Please note that unfortunately volunteers cannot be recipients of the Christmas Bureau during the current season.)
Giftwrappers
We are looking for gift wrappers for our annual Gift Wrap fundraiser at Metrotown and Lougheed Mall from December 2 – 24. The Christmas Gift wrappers will be responsible for wrapping gifts. Time commitment: 3/4 shifts during December.
Giftwrap Assistant Supervisors
In addition to wrapping gifts, Assistant Supervisors will assist with training new gift wrappers, and returning wrapped gifts to customers. Time commitment: 3/4 shifts during December.
Giftwrap Supervisors
Shift supervisors will be responsible for supporting other volunteers, handling cash, ensuring the safekeeping of client gifts, opening/closing procedures, problem solving and dealing with customer feedback. Time commitment: 3/4 shifts during December.
Community Dinner Cooks and Entertainers – We host monthly dinners at the South House and quarterly dinners at the North House. We are looking for individuals who love to cook and/or share their culture through food and entertainment.
Community Program Facilitator – If you enjoy bringing people together to learn and connect, the Community Program Facilitator volunteer role is the opportunity you were looking for. The Community Program Facilitator will design, develop, and implement an engaging program where participants will learn and develop skills, connect with each other, and build vibrant communities together. Times and days are flexible. The time commitment will be 2-3 hours per week, to prepare and lead the sessions.
We are looking for individuals who enjoy working with Seniors (55+) who can lead social and recreational groups (in-person, on the phone, or over Zoom!), walks, or facilitate workshops. Times and days are flexible.
Seniors Christmas Hampers Delivery Drivers – We are seeking caring, responsible volunteers to deliver Christmas hampers filled with holiday treats, groceries, and other essentials to seniors in need. As a Delivery Driver, you will make the holiday season a bit brighter for those who may be isolated or struggling this year. You will be picking up hampers from the Toys Room at the Amazing Brentwood Mall, deliver to pre-assigned routes from Dec 16 – Dec 20, 2024 as well as keeping track of completed deliveries and report any issues or updates to the Volunteer Supervisor. You must have a valid driver’s license and access to a reliable vehicle.
Seniors Christmas Hampers Packer – We are looking for detail-oriented and caring volunteers to help assemble Christmas hampers filled with holiday treats, groceries, and other essentials for seniors in our community. As a Packer, you’ll play a crucial role in ensuring these hampers are ready for delivery to bring warmth and joy this season. You will help to organize, sort, and pack items into hampers as well as assist with labelling for easy distribution during the 2nd week of December at the Toys Room at the Amazing Brentwood Mall.
Meals On Wheels:
1) Depot Driver: We are looking for volunteer drivers to help pick up meals from our caterers in Richmond (Bridgeport Area) and in Chinatown (SUCCESS). We need drivers on Wednesday (pickup in Chinatown) and Friday (pickup in Richmond). Shifts will be from 8am – 10am.
2) Delivery Drivers: We are looking for volunteer drivers to help deliver meals from our Brentwood office to community members throughout Burnaby on a regular or casual/on call basis. Shifts will be on Monday, Wednesday, Fridays between 10:30am – 12:30pm.
Senior’s Foodbank Delivery – Volunteers will help deliver foodbank groceries to low income seniors living in Burnaby who are unable to attend the foodbank. Shifts on Wednesdays between 10am – 12pm. You will need access to a car and physically able to lift groceries around 10lbs.
If you are comfortable with technology and want to teach older adults computer skills, come and join our Senior’s Tech Outreach Support program now. The program will start in September and training will take place this summer.
Senior’s Transportation – Are you interested in helping seniors and driving them to the appointment destinations? Burnaby Community Services is looking for responsible car owners who are willing to pick up senior clients at their residences and drive them to the dental and medical appointments throughout Burnaby, New Westminster, Coquitlam, Port Coquitlam, Port Moody, and Vancouver. The driver may also help guide the client into the office and, if it is a round trip, wait for the client to drive them home. Note: this is a long-term role (at least 1 year) with mileage reimbursement.
Senior’s Food Distribution – Do you have concerns about food security or want to help those in need with accessing free or affordable food? Our Seniors Food/Meal Delivery volunteers will deliver groceries and/or prepared meals to isolated seniors living in Burnaby. Wednesdays and Thursdays – time of day flexible. You will need access to a car.
Form Filling and Information & Referrals – We are looking for caring individuals to help seniors with form completion and find information and services they need.
TAPS (Therapeutic Activation Program for Seniors) is a low cost social activity day program for Burnaby seniors. This is a 4 hour day program including lunch. The program will involve socializing, games, lunch, education, and physical activity for seniors 55+.
Senior’s Peer Support – Are you 55+ and interested in helping others? As a senior peer support volunteer, you provide one-on-one support and guidance to a fellow senior through challenging times in their lives. You will receive 50 hours of online training before starting your role (every Wednesday).
If you are a youth in grade 8-12 (or 14-18 years old) you have 4 different options for volunteering:
- Special events
– Giftwrappers: We are looking for gift wrappers for our annual Gift Wrap fundraiser at Metrotown and Lougheed Mall from December 2 – 24. The Christmas Gift wrappers will be responsible for wrapping gifts. Time commitment: 3/4 shifts during December.
– Christmas Bureau Toy Room Assistant: During November andDecember we are looking for some extra volunteers who can occasionally be called upon to help stock, clean, sort, and assist with greeting. You will need to be available between November 1 – December 21 and will be called occasionally to assist with various tasks. - BNH Programs
– Youth Mentors: We are looking for youth volunteers to mentor young teenagers (ages 12-15) in our new Youth Adventure program. Mentors will help foster supportive social relationships through a variety of activities, helping teens make meaningful connections, develop life skills, and engage in outdoor experiences in and around the community. We ask mentors to commit to weekly gatherings and monthly family dinners. Locations: Forest Grove elementary school, Cedar Place, and South House)
– Food Bank: Do you have concerns about food security or want to help those in need with accessing free or affordable food? We are looking for individuals who can help sort, bag, and organize food for isolated individuals and/or seniors living in Burnaby. Location: South hall (5024 Rumble Street)
– School Aged Childcare/Afterschool Programs or Daycamps: assist weekly at one of our childcare or Afterschool programs doing recreational activities and programs with children aged 5-12 years old.
3. Community Projects (Fall 2023) – Be part of a Youth Committee to decide what community projects you would like to plan for each month (e.g. – food/hygiene drives, community cleans up, fundraisers, etc.)
How to become a volunteer?
Currently, volunteer recruitment is open exclusively for the Christmas Bureau and Christmas Gift Wrap positions. For those interested in other volunteer opportunities, please check back in January 2025.
Please complete the application form on our new volunteer software, Better Impact.
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- If you are an adult 18 and over, click here
- If you are a high school student, click here
- Already have a Better Impact account? Log in at: https://app.betterimpact.com/Login/Login
- You can also install the BetterImpact app on your phone here.
*If you have any questions regarding your BetterImpact account or the application, please contact Carina at volunteer@burnabynh.ca
After submitting your form on BetterImpact, you will be prompted to book a quick informal interview with us by emailing Carina Fu, South Community Engagement Supervisor (Email: volunteer@burnabynh.ca) or Ann Ryu, North Community Engagement Supervisor (Email: annr@burnabynh.ca) your availability between Mondays to Fridays. This is so we get to know a bit more about you, your interests and skills, and help you find the right volunteer opportunity match.
After your volunteer interview, you will be sent either a link or a letter to obtain a free criminal record check.
We will contact your non-family reference (friend, neighbour, classmate, or colleague) listed in your application. If possible, please provide their email as it helps expedite the process.
Online orientations will be conducted online. Once you complete your interview, a sign up link will be sent to you.
Completed at the orientation
Upload your photo onto the Better Impact site when you create your volunteer account.
For Preschool or School Aged Childcare (Proof of Covid Vaccination, Provincial criminal check clearance, and Immunization declaration)
We apologize for the long list of items, but we want applicants to fully understand the volunteer application process in the beginning. We look forward to welcoming you to our Volunteer Team!
If you have questions regarding our volunteer programs, please contact Janice Ho, Manager of Volunteers and Community Programs.
Email: janiceh@burnabynh.ca
If you have questions regarding leading a South Community Program, please contact Carina Fu, Community Engagement Supervisor
Email: volunteer@burnabynh.ca
Phone: 604-431-0400 Ext.130
If you have questions regarding leading a North community Program, please contact Ann Ryu, Community Engagement Supervisor
Email: annr@burnabynh.ca
Phone: 604-294-5444