Burnaby Meals on Wheels

Burnaby Meals on Wheels, under the umbrella of Burnaby Neighbourhood House, is a non profit, volunteer driven program that helps deliver warm meals to those who live in Burnaby. This program is for those who, for various reasons, may not be able to access warm meals at home.

If you are unable to prepare an adequate meal for yourself, we can deliver ready to eat, nutritious warm meals to your home to help you continue living independently.

Food Access and Connections for Seniors Programs

Thanks to the financial support of the Province of BriƟsh Columbia’s Community Gaming Grant, Burnaby Meals on Wheels is pleased to provide access to free meals, free grocery delivery, and other needed community services for Burnaby seniors experiencing barriers due to their health and financial hardship. Please see Burnaby Neighbourhood House Seniors Programs for more details

Staff Contact

BNH Brentwood House

Phone: 604 299 5754

Fax: 604 299 3755

Email: mealsonwheels@burnabynh.ca

Program Details

Please complete the Registration form and return the form to staff. The form can be emailed, mailed or faxed. We will contact you within 1 week of receiving the form.

Meal Delivery

Meals are delivered on Mondays, Wednesdays, and Fridays and will arrive between 10:30am – 12:30pm

We ask participants to leave a bag or cooler outside their door for volunteer to place your meals in, and be home during time of delivery.

Volunteers will call your buzzer, knock and/or ring your doorbell to ensure you are home and to let you know that your meal has arrived.

If a volunteer is unable to reach you, they may return your meal back to the office.

We are closed on statutory holidays and the week of and between December 25th and January 1st and no meals will be delivered those days.

Changes and Cancellations

If you’d like to make any changes or cancellations, let us know at least 3 business days in advance. Any changes made after that will be charged – we will freeze and deliver these meals upon your next delivery.

We can place your meals on a one-day hold, or date range hold. Any holds longer than 2 months will be considered a cancellation of service and may be subject to waitlist if you choose to resume service.

Waitlist

Burnaby Meals on Wheels is a volunteer driven service and we could not run this program without them. Depending on volunteer capacity, there may be a waitlist for service.

Payments

After every month of service, we will mail or email your invoice to you for payment.

Payments options include:

Mailing or dropping off cash or cheque to our office
E-transfer – please email or call us for e-transfer information
Credit Card – please fill out a credit card authorization form and we will charge your card automatically after invoice are sent

Menu and Meal Options

Meals are offered on a 4 week rotation and there is a minimum order of 2 meals per delivery. You can decide on any combination of meals and days but will need to be the same every week. For example, you may choose a Western Hot meal and Western Frozen meal to be delivered every Monday, and 2 Chinese Hot meal every Wednesday.

If you are not eating your meal right away, please put it in the refrigerator right away, and microwave to an internal temperature of 74 degrees before eating. Western Hot meal containers are microwaveable, and Chinese Hot meal containers need to be replaced before microwaving. Frozen meals need to be thawed in the refrigerator overnight and reheated to an internal temperature of 74 degrees. Please do not refreeze frozen meals.


Western and Vegetarian Meals Home style Western or vegetarian option. Western hot meals include a soup and dessert.	Asian and Chinese Meals Asian and Chinese meals are served with steamed rice and Chinese style broth.
Western Meal $10.25 Vegetarian Meal $10.25 Frozen Meal $9.50 (does not include soup or dessert)	Asian Meals $11.00 Chinese Meals $10.25
Prepared by Casalinga Food Company	Prepared by Blue Ivy House

Credit Card Authorization Form

Click here to view form

Testimonials

“After several years of helping my elderly parents with their day to day needs, things changed very quickly when my father was abruptly struck with dementia. Now, all of a sudden, we found ourselves completely overwhelmed with the demands that my father’s health condition put on our family. We are so grateful to have the Meals on Wheels service in our community, and are very appreciative of all the volunteers who make this program so successful. Thank you Burnaby Meals on Wheels!”

Brad & Family – Caregivers

“I just love everything about Burnaby Meals on Wheels! I have difficulty walking and use a walker, so going to the grocery store is very time consuming. The meals are so good and the volunteers who deliver them to me are just wonderful. ”

Verona – Burnaby Meals on Wheels Client

“Knowing that I may be the only person that my clients see in a given day makes me want to spend an extra few minutes to chat and ask them a few questions. Usually they tell me how grateful they are to have the volunteers take the time to bring them their meals. It’s very rewarding being a volunteer for Burnaby Meals on Wheels.”

Liz – Meal Delivery Volunteer

Other Meal Services for seniors in the Lower Mainland:


Burnaby Neighbourhood House	Subsidized Prepared Frozen Meals	seniorshopping@burnabynh.ca
Burnaby Neighbourhood House	Grocery Shopping and Delivery	seniorshopping@burnabynh.ca
Better Meals	Meal Delivery Services	contact@bettermeals.ca / 604-299-1877
Citizens Support Services	Various Senior Services available	volunteer@burnaby.ca / 604-294-7980
Heart to Heart Meals	Meal Delivery Services	778-308-4351

Not located in Burnaby? Please contact the Meals on Wheels of the city you reside


Tri-Cities	604-942-7506
Langley Meals on Wheels	604-533-1679
New Westminster	604-520-6621
North Shore	604-922-3414
Surrey North Delta	778-590-1433
Vancouver & Richmond	604-732-7638 (Western Meals) 604-733-6615 (Chinese Meals)