BNH Services during COVID-19

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BNH Services currently provided:


South and North Food Hubs
With funding from the United Way Local Love campaign we are now the South and North Food Hubs for Burnaby.

This includes coordination for food security issues for Burnaby residents who are experiencing food insecurity.

  • Supporting individuals and families who have loss of employment and/or are low income with food hampers and grocery gift cards
  • Supporting low income seniors with prepared meals and food hampers
  • Grocery shopping and free delivery for Burnaby residents who are unable to get out
  • Coordinating response in Burnaby for Food Sourcing, storage facilities, transportation and volunteer management relating to Food security issues


All food pick-ups at the South and North Food Hubs will be by appointment only. Burnaby residents and service providers please contact us for more information on available food resources.

  • South Food Hub — for South Burnaby residents — 604-431-0400 –
    Food pick-up appointments will be on Wednesdays from 1:00 pm to 7:00 pm and Thursdays from 10:00 am to 4:00 pm.


  • North House — for North Burnaby Residents — 604-294-5444 –
    o Food pick-up appointments will be on Tuesdays and Thursdays from 10:00 am to 4:00 pm.


Seniors Outreach Support – We are taking self-referrals as well as referrals from BC211 and community agencies for Burnaby seniors.  Our services include:

  • Phone check ins
  • Grocery shopping and other essentials for seniors who can pay ( also available in Farsi and Chinese) 
  • Food security for low income seniors – delivery of donated food bags
  • Support with addressing any other needs that are identified. 


Outreach Services for Families with Children 0-12 

  • Phone check ins
  • Grocery shopping and other essentials for families who are isolated and can’t get out but can afford to pay
  • Food security for low income families – delivery of donated food bags to families who are isolated. 
  • Support with connecting to any other needs that are identified.
  • Virtual programming, will include – groups; children’s activities; parenting resources – connections to partners who are doing programming. 


Digital Literacy Support – one to one support to help individuals apply for benefits and virtual digital training every Wednesday and Thursday from 3-4 pm.

Online tutoring – we will pair you with a volunteer who will meet you online to answer your questions. Our volunteers are able to support you in English, Cantonese, Farsi, Mandarin, Korean and Punjabi languages.


Settlement and Integration Program –  BNH is launching its first Settlement and Integration Program – a five-year program – funded by Immigration Refugees and Citizenship Canada (IRCC). Settlement support provided to Newcomers in — Mandarin, Farsi, Arabic, Spanish, French, Tagalog — languages. For more information, please click here or contact: Gulalai at 604-431-0400


Adult Literacy – One to One tutoring is continuing. Online English Conversation classes – join us every Monday and Thursday from 1-2 pm for a fun-filled conversation class via Zoom.


Youth Leadership – Ongoing topics for leadership development provided virtually; opportunities to lead virtual activities for school aged children; support for other issues as needs arise.

For more information email or call 778-968-8347


Youth Employment Program:  FREE for unemployed youth ages 15 to 30 – 100% Online – Participate from the safety and comfort of your home – 20 week paid program (8 weeks online training and 12 weeks work placement) – start date May 11, 2020 – For more information email: or call: 236-889-4065.  


Volunteering – Volunteers are Needed. For more information contact or visit our website


Responsive Neighbourhood Small Grants – New program available to community residents wanting to organize a Virtual Gathering. Applications can be submitted from April 15 to July 1. Apply on-line at or email for more information.


Hours:                         Monday to Friday – 9:30 am to 4:30 pm

Contact:                     South House 604-431-0400  –  North House 604-294-5444


Mailing Address:      100-4460 Beresford Street, Burnaby, BC V5H 0B8