COVID19-BNH Services

BNH Services provides:


South and North Food Hubs
With funding from the United Way Local Love campaign we are now the South and North Food Hubs for Burnaby.

This includes coordination for food security issues for Burnaby residents who are experiencing food insecurity.

  • Supporting individuals and families who have loss of employment and/or are low income with food hampers and grocery gift cards
  • Supporting low income seniors with prepared meals and food hampers
  • Grocery shopping and free delivery for Burnaby residents who are unable to get out
  • Coordinating response in Burnaby for Food Sourcing, storage facilities, transportation and volunteer management relating to Food security issues


All food pick-ups at the South and North Food Hubs will be by appointment only. Burnaby residents and service providers please contact us for more information on available food resources.

  • South Food Hub — for South Burnaby residents — 604-307-2945 –
    Food pick-up appointments will be on Wednesdays from 2:00 pm to 6:00 pm at BNH Community Hall (5024 Rumble St.). 


  • North House — for North Burnaby Residents — 604-294-5444 –
    Food pick-up appointments will be on Fridays from 11:00 am to 3:00 pm at BNH North House (4908 Hastings St.).

Please note we are no longer take any new registrations due to exceeding our full capacity. We are sorry for an inconvenience.      

For any emergency food support, please call Greater Vancouver Food Bank at 604-876-3601 or visit


Seniors Outreach Support We are taking self-referrals as well as referrals from BC211 and community agencies for Burnaby seniors.  Our services include:

  • Phone check ins
  • Grocery shopping and other essentials for seniors who can pay ( also available in Farsi and Chinese) 
  • Food security for low income seniors – delivery of donated food bags
  • Support with addressing any other needs that are identified. 


Outreach Services for Families with Children 0-12 

  • Phone check ins
  • Grocery shopping and other essentials for families who are isolated and can’t get out but can afford to pay
  • Food security for low income families – delivery of donated food bags to families who are isolated. 
  • Support with connecting to any other needs that are identified.
  • Virtual programming, will include – groups; children’s activities; parenting resources – connections to partners who are doing programming. 


Digital Literacy and Computer Support one to one support to help individuals apply for benefits and In-person computer support & Virtual Tech support. 


In-person Computer Support

North House

Mondays: 10:00 AM – 12:00 PM ( by appointments only, call 604-294-5444)

South House

Mondays: 12:00 PM – 2:00 PM (Drop-In), call 604-431-0400 or email

Thursdays 3:00 PM – 5:00 PM (Drop-In, call 604-431-0400 or email


Virtual Tech support every Monday from 12 – 2 pm and Thursday from 3 – 5 pm. 

Online tutoring – we will pair you with a volunteer who will meet you online to answer your questions. Our volunteers are able to support you in English, Cantonese, Farsi, Mandarin, Korean and Punjabi languages.


Settlement and Integration Program –  BNH is launching its first Settlement and Integration Program, funded by Immigration Refugees and Citizenship Canada (IRCC). Settlement support provides to Newcomers in — Cantonese/Mandarin, Farsi/Dari, French, Spanish, Tagalog, Pashtu, and Arabic — languages. For more information, please click here or contact: Gulalai at 604-431-0400.

  • Supporting new immigrants and refugees in adjusting to life in Canada by providing 
    help with applying to all Canadian Federal and Provincial benefits; providing settlement information and orientation sessions in first languages; basic language translation/interpretation services; and referrals to other support centers in the Lower Mainland.


  • Professional support, including case management, developing personal settlement plans for initial needs in Canada; one on one counselling for emotional and social issues; transitional life skills facilitation; and referrals to specialized programs in the Lower Mainland.


  • Long-Term community engagement and social-economic integration, including volunteer and community involvement opportunities; employment services such as pre-employment readiness career planning, employment connections, resume writing, and connections with vocation training opportunities; Youth Employment through three levels of leadership; training, and building practical experience to enhance job-readiness skills; promoting and sharing your cultural values and experiences in contributing to an inclusive and multi-cultural Canada; learning opportunities for newcomers on the Indigenous Nations in Canada; and fostering understanding of settlement and integration process.


  • Referrals to in-house and community programs & resources for all age groups, such as volunteer opportunities, food security, access to community grants/initiatives, seniors’ outreach/therapeutic programs, youth leadership, children pre-school / afterschool / day camps, school-age childcare, family drop-in programs, community kitchens, income-tax clinic, legal clinic, English conversation, adults’ literacy programs, digital literacy for newcomers, and opportunities for community inclusion and civic engagement.


Adult Literacy – One to One tutoring is continuing. Online English Conversation classes – join us every Monday from 1-2 pm and 6-7 pm, and Saturday from 10:30-11:30 am for fun-filled conversation classes via Zoom.


Youth LeadershipOngoing topics for leadership development provided virtually; opportunities to lead virtual activities for school aged children and support for other issues as needs arise.

For more information email or call 778-968-8347.


Youth Employment Program:  FREE for unemployed youth ages 15 to 30 – 100% Online – Participate from the safety and comfort of your home – 14 week paid program (6 weeks online training and 8 weeks work placement) – For more information please visit: or email: or call: 236-889-4065.


VolunteeringVolunteers are needed. For more information contact or visit our website


Responsive Neighbourhood Small Grants –  program available to community residents wanting to organize a Virtual Gathering. Apply on-line at or email for more information.


Hours:                        Monday to Friday – 9:30 am to 4:30 pm

Contact:                     South House 604-431-0400  – –  North House 604-294-5444


Mailing Address:      100-4460 Beresford Street, Burnaby, BC V5H 0B8

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